Update for Property Professionals and HIT CEA candidates

Update: See our Home Inspector qualification page for more information.

We'd like to provide all Commercial Energy Assessor candidates registered with Property Professionals/HIT with a further update:

Recovering Your Portfolio

As we reported yesterday, the Administrators know that portfolios are the property of candidates. We now understand that they are planning to send out letters today or tomorrow to candidates, advising them of arrangements for them to collect their portfolio(s) from centres some time next week.

However, because HIT/PP transferred portfolios between centres for operational reasons, we do not know whether the Administrators intend to return portfolios to the centre the candidate originally submitted them to. Nor do we know whether the Administrators are writing to all candidates, just those who have contacted them or just those where they have identified that a portfolio is held at a centre.

So once again we strongly recommend that all candidates who are not in possession of their portfolio contact the Administrators, formally register the fact that they have submitted their portfolio and inform the Administrators which office they submitted the portfolio to.

We can confirm that the Administrators are: HJS Recovery, 12-14 Carlton Place, Southampton, Hampshire, SO15 2EA and that the helpline specifically for Property Professionals candidates: 08700 589050.

Please note that NO portfolios are sent to ABBE or anywhere else. Portfolios that have been 'approved' or 'submitted' for external verification are physically held at the HIT/PP offices and the external verifier goes to the office to inspect them. So it is vital that all candidates who have handed their portfolio to HIT/PP contact the Administrators and make arrangements to recover it.

Finance Providers

We have been pleased to hear from some candidates who paid by credit card that they have already had confirmation that they are protected. We would encourage all candidates who paid using a credit card to contact their card provider and inform them that the supplier has gone into administration and has not delivered the service they purchased.

There are also some positive signs that candidates who entered into the agreement with Barclays may also be protected. We understand that the Administrators are meeting with Barclays next week and as soon as they confirm that the business cannot be sold as a going concern (which we understand they are likely to do), then the consumer protection provisions under the Barclays contract will come into effect.

We continue to recommend to all candidates who used any form of financing to purchase services from HIT/PP, to contact their finance provider and register the fact that the company they bought from has gone into administration and has not provided the services they purchased.

Alternative Assessment And Training Options

From the conversations we have had with candidates we know that Property Professionals offered a range of training and assessment packages. 

Trying to find appropriate and workable solutions for candidates who have been left in difficult circumstances is therefore fairly complicated, but we can confirm that we have started with Commercial Energy Assessment. We have devised an intensive assessment-only program for candidates who have completed their training for the ABBE Non Domestic Level 3 award but who have yet to either start assessment or who have not progressed very far. 

Details of this can be found below:

We will be following this with a similar package for Domestic Energy Assessor candidates and Home Inspector Candidates.