Open Courses
Below you can find details of all our open courses and online CPD modules.
For open courses, you can see forthcoming dates. Once purchased, online CPD modules can be taken at any time, and any place.
We’d be happy to answer any queries you may have – simply contact the training team on 01908 442240.
HCS Masterclass 1
One day practical training in a small group Ideal as a ‘refresher’ and ‘confidence builder’ for a newly qualified surveyor as well as for someone who carries out surveys regularly and wants re-assurance that they are doing the job correctly.
Suitable for
All trainee and qualified Home Inspectors and residential surveyors.
The day will focus on inspection techniques and recording methods and will include an inspection of a property. The afternoon will concentrate on producing the report, followed by a full discussion on all aspects of the report, including applying condition ratings.
These all day events are designed for experienced residential surveyors who carry out or want to carry out condition reports for home buyers and sellers, newly qualified and trainee Home Inspectors. All surveyors are welcome but the emphasis will be on the condition reporting.
You will carry out a real inspection on a real property. The feedback we have received from similar events is that the opportunity to discuss the issues with other surveyors is invaluable – everybody has something to share for the benefit of all.
If you've attended this course, you can attend another HCS Masterclass at a different property.
Forthcoming dates
- February 24
- March 25
- April 22
CPD Hours: 5 hours (see above)
The course costs £95+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
RDSAP Masterclasses
There are some tricky properties out there, ready to trip up the unsuspecting DEA, and we want our members to be confident when undertaking a residential energy assessment.
Suitable for
All trainee and qualified Domestic Energy Assessors.
Everyone needs to keep their skills up to date. There are some tricky properties out there, ready to trip up the unsuspecting DEA, and we want our members to be confident when undertaking a residential energy assessment. For this reason we introduced the RDSAP Masterclass in autumn 2009.
Following the success of the first events we are now offering two separate RDSAP Masterclasses.
Choice of Masterclasses
Masterclass 1
Using an older property, this focuses on inspection techniques, identifying and applying the conventions and carrying out a real inspection
Masterclass 2
You will visit a modern, chalet style property with a different set of convention challenges. If you have already attended a Masterclass, you will find this one quite different
In the afternoon you produce the report and there is a discussion on all aspects of the conventions. You can raise issues without any commercial worries!
Both courses qualify for CPD. There is no assessment so you will have to evaluate your own reasons for doing this Masterclass and then afterward attach a value to that learning on your Personal Development Plan. As a guide we would expect you to allocate 5 hours to a Masterclass such as this.
Forthcoming dates
- March 18th
CPD Hours: 5 hours (see above)
The course costs £75+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
SBEM Masterclass
Using a real building, this one day event will focus on inspection techniques, identifying and applying the correct SBEM conventions in order to ensure that EPCs are as consistent as possible.
Suitable for
All Commercial (non-domestic) Energy Assessors.
There are some challenging commercial properties in a potentially very litigious market. As the level of compliance in the market place increases and building owners begin to understand the implications of Energy Performance Certificates, it is vital that all commercial energy consultants are fully aware of the latest developments with SBEM.
Using a real building, this one day event will focus on inspection techniques, identifying and applying the correct SBEM conventions in order to ensure that EPCs are as consistent as possible.
This event is suitable for both experienced and newly qualified assessors alike. SBEM conventions are challenging and the event will give you the opportunity to discuss these with other energy professionals.
We will also take the opportunity to update you on any latest information on the compliance work we have been doing and on the latest with the new Commercial EPC report.
Firthcoming dates:
- February 22nd
CPD Hours: 5 hours
The course costs £95+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
Understanding the Code for Sustainable Homes
An introduction to the Code for Sustainable Homes with a particular focus on the energy credits that can be assessed using NHER Plan Assessor software.
Suitable for
On Construction Domestic Energy Assessors and anyone else interested in becoming a CSH assessor.
The Code for Sustainable Homes (CSH) became operational in England in April 2007 and a Code rating for new build homes became mandatory from 1 May 2008 (though developments where notice or plans were received by a local authority prior to 1 May 2008 are exempt).
This training day provides an introduction to the Code for Sustainable Homes with a particular focus on the energy credits that can be assessed using NHER Plan Assessor software. It includes exercises using the software to identify ways of achieving the CO2 emissions requirements of the intermediate Levels of the CSH (Levels 3, 4 and 5), with examples of what is typically required to achieve these levels, and the credits for low and zero carbon technologies.
It will also cover the latest position regarding the evolving definition of a ‘zero carbon home’ and the proposals for updating the CSH in line with the new Part L1A of the Building Regulations that are expected to be introduced in October 2010.
This is a one day course. We will not issue CPD certificates and attendees should self-certify, but as a guide this should account for between 4 and 6 hours CPD.
Who should attend
To qualify as a CSH assessor you need to undertake 3 days training and pass a technical exam. This course is presented by an expert CSH trainer and assessor and is ideal for anyone who is considering CSH training or who just needs to have an understanding as to how it works and how it may develop in future. (Please note that purchase of this one day training course does not contribute to a full CSH course or cover any of the assessment costs.)
On the day you will cover the following:
- A basic introduction to the CSH – how it works, the key issues that arise in practice, the definition of the six Levels of the CSH with respect to CO2 emissions, etc.
- What is required to achieve levels 3, 4, 5 of the CSH in terms of the typical specifications required for energy efficiency and low carbon energy systems.
- Information to give you an understanding of the constraints on the types of renewable energy system that can be used, and the other additional requirements (e.g. HLP < 0.08) for Level 6.
- Use of NHER Plan Assessor to confirm that the design of a dwelling will achieve CSH standards with respect to energy and CO2 emissions (focusing in particular on Ene 1 and Ene 7).
- To discuss the alternative ways that may be used to define ‘zero carbon homes’ and how and why these differ.
- To provide up-to-date information on the likely changes to the CSH in 2010.
CPD Hours: 4 hours (see above)
This one-day course costs £75+VAT.
Click here to book your place
Asbestos Awareness
Separate the myth from the facts: what is asbestos, where is it found, what are the risks and what might your duties be.
Suitable for
All energy assessors or Home Inspectors.
According to the Health and Safety Executive (HSE), every week 20 tradesmen die from asbestos-related disease.
Anyone could be exposed to asbestos without even knowing it, just by carrying out work on a building that was built or refurbished before the year 2000.
Asbestos is a hidden killer. It can lurk anywhere in buildings of all types, and sometimes in the most innocent looking products.
The HSE has just launched a high profile campaign to make tradesmen aware of the risks, but other people may also at risk, either because they occupy or inspect buildings. You may also have a legal duty regarding the management of asbestos.
Why is this course relevant for energy assessors or Home Inspectors?
The Approved Code of Practice (ACOP) and guidance L143 states that awareness training is compulsory for all workers who may undertake tasks in any building built before 2000.
Regulation 10 of the Control of Asbestos Regulations 2006 requires that asbestos awareness training is undertaken by 'architects, building surveyors and other such professionals'. We strongly recommend that members attend to this course in order to comply with the legislation and to protect themselves and their clients.
Now is the time to get clued up on the facts, so that you, your workmates, your friends and family are protected.
This one day introduction aims to separate the myth from the facts. You will learn what Asbestos is, where is might be found, what the risks are and what your duties might be.
It is essential for anyone who occupies, manages or inspects buildings.
How is the course structured?
The course introduces you to asbestos, what it is, why it’s dangerous and how to recognise it. You will also learn what to do if you discover it, what to do if you don’t know if asbestos is there or not, what the legislation is with regard to asbestos – and who the legislation affects.
The course is lecture style. Candidates will go away with a certificate of attendance which can be used for CPD. Course handouts will include information from the HSE regarding asbestos awareness.
What will I get from the course?
- Add knowledge to your capabilities as an assessor of buildings
- You will expand your skill set
- You will be able to talk with some knowledge about asbestos and ways to address it
- You will be aware of the various risks of asbestos
- Increase awareness of your own personal health and safety
- What’s involved in becoming an asbestos surveyor
Forthcoming dates
The course is running on the following dates, at the National Energy Centre in Milton Keynes:
- 12 May
CPD Hours: 4 hours
The course costs £75+VAT for NHER members. We welcome non-members; the cost is £100+VAT.
Click here to book your place
Movement in Residential Buildings (Refresher)
After dampness, structural movement is the other area where the largest successful claims against residential surveyors succeed, and it is critical that all residential surveyors understand movement in buildings.
Suitable for
A one day refresher for all residential surveyors. This class room event is suitable for experienced, newly qualified and trainee surveyors.
In this one day course building movement will be explored in detail. The different causes of stress on buildings and the implications of those stresses will be explored. There will also be a discussion on possible remedies and movement and condition reporting will also be discussed.
This is a one day course. We will not issue CPD certificates and attendees should self certify but as a guide this should account for between 4 and 6 hours CPD.
Forthcoming dates
- March 25th
CPD Hours: 4 hours (see above)
The course costs £75+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
Damp in Residential Buildings (Refresher)
Homeowners get very worked up about dampness – it is a pitfall waiting to catch out the unsuspecting surveyor and it is critical that all residential surveyors understand the sources of moisture in buildings.
Suitable for
A one day refresher for all residential surveyors and Home Inspectors. This classroom event is suitable for experienced, newly qualified and trainee surveyors.
In this one day course dampness will be explored in detail. Dampness will be defined and the different sources and implications of moisture (occupant health, timber decay etc.) will be discussed. There will also be a discussion on possible remedies and dampness and condition reporting.
This is a one day course. We will not issue CPD certificates and attendees should self certify but as a guide this should account for between 4 and 6 hours CPD.
Forthcoming dates
- February 25th
- April 8th
CPD Hours: 4 hours (see above)
The course costs £75+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
Wood Fuel Heating
An introduction to wood fuel heating.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
Use of wood as a fuel is on the increase. Why is wood a good fuel to use? How does its use relate to carbon emissions? The course looks at the different appliances that are suitable for burning wood along with their costs and implications.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Wind Power
An introduction to wind power.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
Wind energy has been used for hundreds of years. Modern turbines transform the energy from the wind into electricity that can be used to power our common appliances and for lighting. Find out more in this online course.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Solar Water Heating
An introduction to solar water heating.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
In this module we will look at: Definitions of solar thermal energy in relation to water heaing, how solar thermal energy can be used and possible savings, siting requirements, the components that make up a solar thermal system, operation, installation and costs. This module does not cover the use of solar energy for the production of electricity.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Photovoltaics
An introduction to photovoltaics.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
This presentation is focused on grid connected photovoltaic systems for domestic and commercial applications. It covers power output and typical installationsm the technology, roof suitability, types of systems, financial considerations and the market for PV.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Ground Source Heat Pumps
An introduction to Ground Source Heat Pumps.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
This module is intended as an introduction to using Heat Pumps to provide domestic heating,
In this module we will look at what we mean by heat pumps, ground source heat pumps, water source heat pumps and air source heat pumps. We will consider how they work, their cost and other installation implications.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Building Regulations: Part L1B
Many common projects are subject to the guidance of Part L1B of the Building Regulations. These include the extension, alteration, or renovation of existing dwellings, and change of use of other types of buildings into dwellings.
Suitable for
OCDEAs and NHER Assessors are well equipped to support such projects, to identify specification options and to demonstrate how they comply with the requirements - but the process can be complex.
Why you should attend
The NHER has devised a short one-day training course for OCDEAs and NHER Plan Assessors that will give practical guidance on how to demonstrate compliance with Part L1B.
The course explains the requirements in detail, covers straightforward alterations and extensions, and then goes on to deal with complex situations, such as combinations of extension and renovation, over-glazed extensions and cases where compliance has to be demonstrated by 'trading off' carbon dioxide emissions using SAP 2005.
The course includes case studies of real projects and advice about how to approach complex projects, making best use of NHER Plan Assessor software. It runs from 10am to 4pm, and includes lunch.
Delegates will understand:
- The requirements of the Building Regulations, Part L1B (2006)
- How to assess and demonstrate the compliance of alteration and renovation projects
- How to assess and demonstrate the compliance of extension projects
- When it is appropriate to use SAP assessments to demonstrate compliance by 'trading off'
- The complexities of listed buildings and how to overcome them
- How to present Part L1B compliance assessments to Building Control
Forthcoming dates
- 10 February
- 7 April 2010
- 19 May 2010
CPD Hours: 3 hours
The course costs £250+VAT.
Click here to book your place
Low Carbon Design
Where is the quest for a low carbon economy leading us? How do you go about designing a low carbon home from scratch? This course will show you how.
Suitable for
On Construction DEAs and SAP/Plan Assessors who are looking to gain more skills and improve the energy efficiency of the UK’s existing homes.
A low carbon economy
Where is the quest for a low carbon economy leading us? How do you go about designing a low carbon home from scratch? This course will show you how.
Our Plan Assessor software is a valuable tool allowing you to model all the different energy improvement scenarios to meet a low carbon specification.
A lively and interactive day
During the course delegates will carry out exercises looking at the cost of the improvement vs. the carbon saving. It will make you into a first-class energy assessor and give you a deep understanding of the technicalities and the ability to use software to carry out very technical scenarios.
Gain new business skills
At the end of the course, delegates will have gained experience that should help them advise prospective clients on what the low carbon future has in store in terms of building design, and be able to advise on achieving low carbon in the most cost-effective manner.
How is the day structured?
The day consists of presentations followed by an interactive workshop using NHER Plan Assessor software.
- This interactive course starts with a review of the emerging energy standards for low carbon housing, by looking at the forthcoming editions of the Building Regulations in 2010 and 2013 and the Code for Sustainable Homes.
- These presentations will cover the principles of low-carbon design, a look at low carbon building fabric solutions, how to deliver low carbon heating, hot water and ventilation and the use of renewable technologies.
- Delegates will then go on to look at best practice standards such as the AECB Carbon Lite standard and Passiv Haus.
- Low carbon at low cost? In this interactive workshop, candidates have the opportunity to use the NHER’s Plan Assessor software to improve a typical dwelling to meet a low carbon specification. Candidates will also take part in a task to design a low carbon home at the lowest possible cost.
Forthcoming dates
- 23 February
- 24 March
CPD Hours: 3 hours
The course costs £250+VAT for NHER/SAVA members. For non-members, it is £300+VAT.
Click here to book your place
Low Carbon Refurbishment
Would you like the ability to go beyond the recommendations of the EPC? How do you carry out refurbishment of an existing property to achieve a low carbon home? This course will show you how.
Suitable for
Domestic Energy Assessors and On Construction DEAs who are looking to gain more skills and improve the energy efficiency of the UK’s existing homes.
Go beyond the EPC
Delegates will go far beyond the limitations of the EPC to look at different insulation materials, how to improve floors, and consider the use of renewable technologies.
A lively and interactive day
During the course delegates will carry out exercises looking at the cost of the improvement vs. the carbon saving. It will make you into a first-class energy assessor and give you a deep understanding of the technicalities and the ability to use software to carry out very technical scenarios.
Delegate feedback from a recent seminar:
- 100% of delegates think the seminar was value for money
- 100% of delegates would recommend the seminar to a colleague
Gain new business skills
By gaining these skills, you will have the ability to work with architects and building professionals carrying out refurbishment and looking for ‘greener’ properties.
There are a growing number of people looking to improve the energy efficiency of their home, and this type of work is likely to command a higher fee. You might consider offering a new service to a local builder who is carrying out home improvement work.
How is the day structured?
The day consists of presentations followed by two interactive workshops using NHER Plan Assessor software.
- Informative presentations You will first consider the critical challenge of improving the UK’s existing housing stock to meet national carbon dioxide emissions reduction targets, and the scale of the emissions reductions that are required. These presentations will cover the principles of low-carbon refurbishment, and the available specification options – including the building fabric, building services and renewable energy systems.
- Housing Improvement Workshop Delegates will investigate appropriate improvement specifications for a range of typical dwellings.
- Cost and Carbon Savings Workshop Delegates will evaluate a large number of improvement options for a typical dwelling in terms of capital costs and carbon dioxide emissions savings.
CPD Hours: 3 hours
The course costs £95+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
HCS Masterclass 2
One day practical training in a small group. Ideal as a 'refresher' and confidence builder for newly qualified surveyors, as well as for someone who carries out surveys regularly.
Suitable for
All Home Inspectors that offer Home Condition Surveys.
The day is the same as our other HCS masterclass, but takes place in a different property with different features.
CPD Hours: 5 hours
The course costs £95+VAT for NHER/SAVA members. For non-members, it is £150+VAT.
Click here to book your place
Fire Legislation and Risk Assessment
An overview of all legislation relating to fire, including the need for fire risk assessments.
Suitable for
All members
This online module gives you an overview of all legislation relating to fire, including the need for fire risk assessments.
You will learn about the necessity for training, use of equipment and how to identify correct equipment for the type of fire.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
U-values: Walls
One of a series of modules covering U-values.
Suitable for
On Construction DEAs, NHER Plan Assessor users and anyone who uses a U-value calculator.
This module will help ensure that NHER Assessors are applying consistent conventions and producing reliable U-value calculations for walls.
Wall types covered include:
- Masonry - Solid and Cavity with an empty cavity, full fill insulation or partial fill
- Timber frame - Timber studs, Timber studs with cross battens and Timber I studs.
You will draw vertical/horizontal sections for 4 construction types, work out the number of layers, bridges and corrections needed, enter these constructions into a U Value Calculator and compare your results to ours.
It is accompanied by a Q&A session to further test your knowledge. You will need access to the NHER U Value Calculator during the module, an alternative calculator can be used as the principles covered will be the same, although screen layouts will differ.
This module is aimed at OCDEAs, NHER Plan Assessor users and anyone who uses a U Value Calculator. The module is not suitable for DEAs.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
U-values: Roofs
One of a series of modules covering U-values.
Suitable for
On Construction DEAs, NHER Plan Assessor users and anyone who uses a U-value calculator.
In this module you will indentify different heat-loss roofs, learn how to interpret specifications for different roof types, and learn about repeating thermal bridges.
You will also learn about corrections to U-value for air gaps, fixings, loft hatches and recessed downlights.
It will also cover conventions for measuring roofs and how to use the NHER U-value calculator for different roof types.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
U-values: Floors
One of a series of module covering U-values.
Suitable for
On Construction DEAs, NHER Plan Assessor users and anyone who uses a U-value calculator.
This module will help ensure that NHER Assessors are applying consistent conventions and producing reliable U-value calculations for floors.
Floor types covered are ground bearing slabs and suspended floors, including beam and block, concrete plank and timber floors.
This Floors module includes 13 worked examples for you to complete and compare to the correct answers, in addition to summaries of the background theory, key conventions and procedures for correct data entry.
It is accompanied by a Q&A session to further test your knowledge. You will need access to the NHER U-value Calculator during the module; an alternative calculator can be used as the principles covered will be the same, although screen layouts will differ.
This module is aimed at OCDEAs, NHER Plan Assessor users and anyone else who uses a U Value Calculator. The module is not suitable for DEAs.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Time Management
An overview of time management techniques.
Suitable for
All members.
This CPD course will help you identify strategies for effective and efficient time management, covering task prioritisation and how to identify and deal with stress. This course is provided by mediacorp.
CPD Hours: 1 hour 15 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Telephone Techniques
An overview of best practice when dealing with customers over the phone.
Suitable for
All members.
This CPD course gives an overview of how to deal with customers' needs over the phone, including handling complaints and dealing with difficult customers. You will also learn the importance of telephone techniques and how to provide customers with a quality service. This course is provided by mediacorp.
CPD Hours: 2 hours 5 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Team Building
An overview of working in a team.
Suitable for
All members.
This CPD course gives an overview of the important components of good team work and how to build an effective team. It also covers identification and dealing with conflict. This course is provided by mediacorp.
CPD Hours: 1 hour 20 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Small Businesses
An introduction to sole traders and partnerships.
Suitable for
All members
In this module you will understand:
- The different ways to go into business on your own
- The advantages and disadvantages of setting up a small business
- How to set up a small business
NB: The CPD does not cover how to set up a limited company, it covers how to become a sole trader and partnerships.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Secondary Heating
A refresher module on all things secondary heating.
Suitable for
Domestic Energy Assessors and Home Inspectors
This module covers:
- The distinguishing features of main and secondary heating systems
- Ientifying the relevant heating systems in a property
- Choosing the correct heating systems from those identified
- Open fireplaces - when they are considered as part of the heating system
- The importance of recording secondary heating systems
- Inadequate heating - how this is measured
- Identification of portable electric heating
- Portable electric heating - are there any exceptions when it should be added?
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Sales & Selling
An overview of sales management and methods.
Suitable for
All members
This course covers:
- What selling is
- How it relates to an organisation's strategy
- How a sales strategy can be implemented
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Room in the Roof
A refresher module covering rooms in the roof.
Suitable for
Domestic Energy Assessors and Home Inspectors
In this module you will:
- Distinguish between a room in a roof and a separate storey for RDSAP purposes
- Understand how the access to the roof space is important
- Understand how to deal with non-habitable rooms in an occupied roof space
- Know how to record the insulation and the dimensions to take when measuring an occupied roof space
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Room Areas & Exposed Perimeters
A refresher module on roof areas and exposed perimeters.
Suitable for
Domestic Energy Assessors and Home Inspectors
In this module you will:
- Identify the correct formula needed to calculate areas and exposed perimeter of a room
- Use the correct formula to correctly calculate the area and exposed perimeter of a room
- Identify those features in a room which should be included and excluded when calculating the area and exposed perimeter
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Property Misdescriptions Act 1991
An overview of the 1991 Act.
Suitable for
Domestic Energy Assessors, Home Inspectors and On Construction DEAs.
The course will cover the implications for an Estate Agent and how that may impact on those working in the marketed sales sector DEA. Examples of what is permissible and what is not, including verbal information that an assessor may impart to a customer.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Presentation Skills
Develop your presentation skills.
Suitable for
All members.
This CPD course will help you in preparation of delivering presentations, using appropriate visual aid and how to develop skills of interacting with your target audience. This course is provided by mediacorp.
CPD Hours: 2 hours 20 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
PC Maintenance for Windows XP Users
The PC Maintenance CPD course is aimed at helping you to effectively ensure that your computer is kept organised, efficient and safe from viruses.
Suitable for
All members
Have you ever wanted to know how to reduce your chances of getting a virus or even the various ways to back up your important data? If so, then this is for you.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Non-Standard Construction Part 2: System Build
The second of a series of modules on non-standard construction.
Suitable for
Home Inspectors, Domestic Energy Assessors and other residential surveyors.
System build can be found almost anywhere in the UK. Any city or sizeable town is likely to have at least one estate of this type of construction.
This module focuses on the two most common systems - steel frame and precast concrete. Many of the original identifying features have been disguised or replaced in modernisation programmes, making identification difficult.
This module will give you a good idea of the original construction of the systems considered and you will be well placed to recognise them in the field.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Non-Standard Construction Part 1: Introduction & History
The first of a series of modules on non-standard construction.
Suitable for
Home Inspectors, Domestic Energy Assessors and other residential surveyors.
This module will deal with the history of non-standard construction, how and when it came about, as well the social and economic climate that existed - helping you to understand what building was occuring at the time, thus giving clues to identification.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Home Information Pack Regulations
A look at the most recent HIP regulations, effective since 6th April 2009.
Suitable for
Home Inspectors and Domestic Energy Assessors.
This module will identify the changes, explain their significance, and suggest operational changes that HIP providers and others may need to implement.
CPD Hours: 1 hour
The course costs £15+VAT for NHER/SAVA members. For non-members, it is £20+VAT.
Click here to book your place
Marketing Management and Methods
An introduction to marketing.
Suitable for
All members
What marketing is, and how it relates to an organisation's strategy, how a marketing strategy can be implemented.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Lighting Refresher
A refresher for Commercial Energy Assessors on lighting.
Suitable for
Commercial Energy Assessors.
A 'refresher' module providing in depth/detailed information on the SBEM lighting modelling procedure. Understanding SBEM's 'standardised' approach, the 3 options for lighting modelling, lighting controls, tips and techniques for lighting identification etc.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Leadership Skills
Understanding leadership styles.
Suitable for
All members.
This CPD course will help you understand leadership styles, leadership qualities and how to create a vision for your team. You will also learn key delegation and motivational skills as a leader. This course is provided by mediacorp.
CPD Hours: 1 hour 50 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
HVAC Refresher
A refresher for CEAs on heating, ventilation and air-conditioning.
Suitable for
Commercial Energy Assessors
This CPD module is intended as a refreshe/update for existing L3 and L4 CEAs.
In particular it provides detailed information on chilled ceilings, chilled beams and displacement ventilation, 'mixed-mode' operation strategy for HVAC, a reminder on how to combine data entry for separate heating and cooling systems in the same zone and the associated SBEM data for all three.
L4 CEAs will find it a useful refresher module, and L3s considering an upgrade to L4 will get a good indication of the type of sophisticated systems they will need to be familiar with at L4. An in-depth self-assessment is provided.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Historical Buildings (Medieval to 1875)
A summary of the various types of domestic buildings from medieval times to around 1875.
Suitable for
Home Inspectors, Domestic Energy Assessors and building surveyors.
This course covers the types of materials used, methods of construction, regional variations. It will help you identify architectural features and how to establish the date of construction.
CPD Hours: 4.5 hours
The course costs £50+VAT for NHER/SAVA members. For non-members, it is £75+VAT.
Click here to book your place
Gutters and Downpipes
An overview of guttering and downpipes.
Suitable for
Domestic Energy Assessors and Home Inspectors
In this module we will consider a number of different types of guttering and downpipes commonly to be found on properties in the UK.
The subjects covered include:
- The problems that may occur to them (both generally and specifically)
- How to inspect gutter systems and what to look for
- The methods of repair, and factors to consider when contemplating replacement
- The different types of guttering and the types of guttering and downpipes used in older buildings
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Flats and Maisonettes
A refresher course about modelling flats and maisonettes using RDSAP.
Suitable for
Domestic Energy Assessors and Home Inspectors
This module covers:
- Know and understand the difference between a flat and a maisonette for the purpose of RDSAP
- Know the measurements to collect and how to take them
- Understand how to calculate the Heat Loss Perimeter for flats
- Understand how to determine and enter the data for ‘exposed floors’
- What heating measuring an occupied roof space
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Effective Writing for Energy Assessors
Why clear writing is important.
Suitable for
All members.
The course includes some examples of good and bad practice and covers useful tips for writing better English – including good spelling and punctuation. This course includes sound and requires headphones or speakers.
CPD Hours: 1 hour
The course costs £15+VAT for NHER/SAVA members. For non-members, it is £20+VAT.
Click here to book your place
SBEM Recommendations
Dealing with recommendations from SBEM.
Suitable for
Commercial Energy Assessors.
This module is intended to provide Level 3 and Level 4 Commercial Energy Assessors with a more in-depth understanding of the recommendations procedure associated with building energy assessments carried out using SBEM – the Simplified Building Energy Model.
The main objectives of the module are to provide a full understanding of the protocol SBEM uses to generate recommendations, and to reinforce the understanding of the presentation of associated recommendation reports provided by the SBEM assessment method.
The module is interactive and incorporates a number of iSBEM exercises to assist with the learning process. The iSBEM files provided with this module are at version 3.3.c, an Accreditation Scheme beta test version current at the time of production. Assessors will need to convert these files to iSBEM version 3.4.a. (due for public release soon) in order to proceed with the exercises.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Dealing with Customer Complaints
Complaints, and how to deal with them.
Suitable for
All members.
The course covers three specific areas:
- How to prevent a complaint
- Dealing with complaints effectively whilst not accepting liability
- Making sure that your processes for dealing with complaints don’t fall outside of the NHER’s scheme rules
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Customer Care
How to provide excellent customer care.
Suitable for
All members.
This CPD course will help you with a range of customer care issues, with an emphasis on providing a quality service and giving you a range of customer handling skills. This course is provided by mediacorp.
CPD Hours: 2 hours 10 minutes.
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Commercial Building Construction
A refresher module on commercial building construction.
Suitable for
Commercial Energy Assessors.
This CPD module is intended as a refresher for existing Commercial Energy Assessors. It looks at some of the issues that might be proving problematic when assessing commercial buildings and offers additional material and guidance. It particularly focuses on the 'SBEM assessment' of these issues and the associated data entry required.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Business Writing Skills
Successful business writing.
Suitable for
All members.
A comprehensive guidance of how to improve your business writing skills. This module is offered and written by mediacorp.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
BCIS
An overview of the Building Cost Information Service.
Suitable for
Home Inspectors
By taking this module, you will understand:
- The principles of reinstatement cost calculations and to understand how this differs from value
- How to use BCIS online
- How to deal with unusual features and to recognise when a property falls outside the scope of BCIS
- How to model flats and how to deal with shared facilities and services
- How to deal with grounds and when to allow for specific features
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Abestos Awareness (online)
An overview of asbestos awareness.
Suitable for
All members.
This online CPD course will give you some understanding of the basic issues associated with asbestos, exposure to it, and current legislation.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Lone Working
An overview of lone working.
Suitable for
All members.
A comprehensive overview of lone working, risks, hazards and how to keep yourself safe.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Risk Assessments
An introduction to risk assessments.
Suitable for
All members.
This course gives you a basic overview relating to risk assessment legislation and how to write a risk assessment.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Managing Information Securely
An introduction to the secure management of information.
Suitable for
All members.
This module considers the threats and risks to information security, reviews the ways we store information, identifies opportunities for improving our information security, and identifying sources of further help. This course contains sound and requirs headphones or speakers.
CPD Hours: 1 hour
The course costs £15+VAT for NHER/SAVA members. For non-members, it is £20+VAT.
Click here to book your place
Health and Safety: COSHH
An introduction to COSHH.
Suitable for
All members.
This course gives you a comprehensive overview of COSHH (Control of Substances Hazardous to Health) regulations, legislation and common hazards relating to COSHH products
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Health and Safety Legislation
An introduction to health and safety legislation.
Suitable for
Home Inspectors, Domestic Energy Assessors, Building Surveyors, and Commercial Energy Assessors.
This course gives you a basic health & safety overview and helps you understand why you need to comply with the latest legislation.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Alternative Walls
A refresher module on alternative walls.
Suitable for
Domestic Energy Assessors.
Identify what constitutes an alternative wall – when it should and shouldn’t be recorded, identify alternative wall construction, accurately measure alternative walls.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Achieving Code Levels 3 to 6 (Part 2: Flats and Maisonettes)
Second part of a series of modules covering the Code for Sustainable Homes.
Suitable for
OCDEAs and other Plan Assessor users who want an appreciation or deeper understanding of the Code for Sustainable Homes.
This module looks at ways of achieving the carbon dioxide emissions requirements of the intermediate levels of the CSH (3, 4 and 5) for flats and maisonettes, including examples of what is typically required, and how NHER Plan Assessor can be used to confirm that the design will achieve this standard.
It also aims to provide an understanding of the implications of the design of new build flats of the current definition of a 'zero carbon home'.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Achieving Code Levels 3 to 6 (Part 1: Houses)
First part of a series of modules covering the Code for Sustainable Homes.
Suitable for
OCDEAs and other Plan Assessor users who want an appreciation or deeper understanding of the Code for Sustainable Homes.
During this interactive module you will:
- Learn the definition of the six Levels of the Code for Sustainable Homes with respect to CO2 emissions - Ene 1
- Explore what specifications are required to achieve Levels 3, 4, 5 and 6 in houses
- Understand the constraints on the types of renewable energy system that can be used
- Calculate the amount of electricity that needs to be generated at Level 6 to offset the assumed use of cooking and appliances
- Look at different definitions of a zero carbon home.
For maximum value you will need access to NHER Plan Assessor during the module. A follow–on module will go on to look at flats and community heating issues.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Obtaining Bank Finance
A guide to obtaining bank finance.
Suitable for
All members.
This module is intended as to help you obtain finance from a bank. Current UK economic circumstances, and the recent damage done to the bank’s balance sheets, mean that obtaining any sort of finance from banks has never been more difficult - this CPD module shows you how.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Thermal Bridging
A basic understanding of Thermal Bridging.
Suitable for
On Construction Domestic Energy Assessors.
An overview of thermal bridging, how to measure the heat loss junctions and how to use Plan Assessor to more accurately calculate the thermal bridging on new build properties from plans and specifications. Suitable for OCDEAs who currently use the accredited construction details default or the non accredited construction details default thermal bridging values in their assessments.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Producing and Using a Financial Budget
A basic course in producing and using a financial budget.
Suitable for
All members, particularly those self-employed or working in small businesses.
The course teaches you about how to schedule income and costs, and what to do when the two items don't happen as expected. How to use your budget to forward plan and the practical uses of tools to help with this process.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
Cash Flow Forecasting
A basic course in forecasting cash flow.
Suitable for
All members, particularly those self-employed or working in small businesses.
An essential course for any single trader or small business owner the course covers the vital importance of managing cash flow effectively. You will be given practical examples of how to construct a cash flow forecast and how an assessor might use them.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place
NES one Explained
This course provides an overview of navigating and successfully using the NES one system to create EPCs. You will be walked through the creation of a new report, uploading supporting documents and finalising the EPC. You will gain the knowledge required to ensure you understand every aspect of the system to enable you to effectively and efficiently create EPCs.
Suitable for
NES one Explained is an free, one hour online training course intended for new members of the NHER Accreditation Scheme who do not have experience with the NES one system.
DEAs that trained with the NHER will already have a working knowledge of NES one. However, members of the NHER Accreditation Scheme who undertook their training at another assessment centre will find this course useful as they begin using our software.
This training course is presented by our Technical Support team. To find out more about NES one, click here.
Topics include:
- Logging in
- My account section
- Statement and credit
- New report section
- Edit report section
- Useful Documents section
Delivery method and Location
Due to this being an online course, you can be sat at the comfort of your own desk using a meeting tool called GoToMeeting. This works by the presenter sharing their screen with you so that you can see the demonstration on your screen.
In order to hear the presenter you simply dial from any phone (or Skype) into a conference call number and enter the supplied PIN that you receive the day before the course. All that we ask is that you have at least a broadband internet connection and a telephone nearby.
Please note!
This online course is designed to demonstrate the usage of the NES one system and does not cover any training or information of the RDSAP conventions. Typical costs are 6.7p/min+VAT from landlines and 8.5p/min+VAT from mobiles, from anywhere in the UK. The call costs will be shown on your phone bill in the same way as any other call.
CPD Hours: N/A
This course is free.
Click here to book your place
VAT
An introduction to VAT.
Suitable for
All members
This module covers:
- What is VAT
- Who charges it
- Should you seek VAT registration?
- Different accounting schemes
- The process of registration
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
Click here to book your place