Instruction Manager

Instruction Manager is entirely free for you and your clients to use – a professional way to manage your EPC and HCR instructions online.

It is intuitive and easy to use, backed with 20 years’ experience of producing industry leading software and free ongoing technical support.

Tailored to meet the needs of:

• Domestic Energy Assessors
• Home Inspectors

You can use Instruction Manager to:

• Provide a professional system for booking in new jobs, managing instructions and communicating with clients and subcontractors
• Strengthen your business relationships
• Improve efficiency

Special features of Instruction Manager:

• Simple and easy to use. You simply set up a local client and they can begin to send you instructions right away.
• Clients can immediately allocate jobs to you using the online system. You receive an instant text message on your mobile phone notifying you of the job.
• The client can see in real time when you accept the job, when an appointment has been made, and when the report has been finalised and delivered.
• No more telephone calls and emails between you and the client – you can both see the progress of the job every step of the way.
• Both parties can leave electronic notes if further explanation is needed at any stage.
• Once the report is finalised, your client receives an email to let them know and they can log in to access it.

Developed by our expert in-house team

Paul Holmes is senior technical support advisor for NES. His team assist our members with any software or legislative enquiries they might have.

Technical requirements:

Instruction Manager has been specifically designed and tested for use with Internet Explorer 7 or higher.

If you have any questions about web browsers and our Instruction Manager software, please contact our Technical Support team on 01908 442105