All assessors and surveyors
Below are all the courses and modules that can count towards the CPD requirements of any member of the NHER Accreditation Scheme or SAVA Certification Scheme.
Some are training courses held in Milton Keynes, and others are online CPD modules that can be taken anywhere and at any time.
Please check each course for specific details.
Lists of assessor-specific CPD modules are also available for:
- Domestic Energy Assessors
- Home Inspectors
- On Construction Domestic Energy Assessors
- Commercial Energy Assessors
Fire Legislation and Risk Assessment
An overview of all legislation relating to fire, including the need for fire risk assessments.
Suitable for
All members
This online module gives you an overview of all legislation relating to fire, including the need for fire risk assessments.
You will learn about the necessity for training, use of equipment and how to identify correct equipment for the type of fire.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Customer Care
How to provide excellent customer care.
Suitable for
All members.
This CPD course will help you with a range of customer care issues, with an emphasis on providing a quality service and giving you a range of customer handling skills. This course is provided by mediacorp.
CPD Hours: 2 hours 10 minutes.
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Business Writing Skills
Successful business writing.
Suitable for
All members.
A comprehensive guidance of how to improve your business writing skills. This module is offered and written by mediacorp.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Lone Working
An overview of lone working.
Suitable for
All members.
A comprehensive overview of lone working, risks, hazards and how to keep yourself safe.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Risk Assessments
An introduction to risk assessments.
Suitable for
All members.
This course gives you a basic overview relating to risk assessment legislation and how to write a risk assessment.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Managing Information Securely
An introduction to the secure management of information.
Suitable for
All members.
This module considers the threats and risks to information security, reviews the ways we store information, identifies opportunities for improving our information security, and identifying sources of further help. This course contains sound and requirs headphones or speakers.
CPD Hours: 1 hour
The course costs £15+VAT for NHER/SAVA members. For non-members, it is £20+VAT.
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Health and Safety: COSHH
An introduction to COSHH.
Suitable for
All members.
This course gives you a comprehensive overview of COSHH (Control of Substances Hazardous to Health) regulations, legislation and common hazards relating to COSHH products
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Health and Safety Legislation
An introduction to health and safety legislation.
Suitable for
Home Inspectors, Domestic Energy Assessors, Building Surveyors, and Commercial Energy Assessors.
This course gives you a basic health & safety overview and helps you understand why you need to comply with the latest legislation.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Obtaining Bank Finance
A guide to obtaining bank finance.
Suitable for
All members.
This module is intended as to help you obtain finance from a bank. Current UK economic circumstances, and the recent damage done to the bank’s balance sheets, mean that obtaining any sort of finance from banks has never been more difficult - this CPD module shows you how.
CPD Hours: 2.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Producing and Using a Financial Budget
A basic course in producing and using a financial budget.
Suitable for
All members, particularly those self-employed or working in small businesses.
The course teaches you about how to schedule income and costs, and what to do when the two items don't happen as expected. How to use your budget to forward plan and the practical uses of tools to help with this process.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Dealing with Customer Complaints
Complaints, and how to deal with them.
Suitable for
All members.
The course covers three specific areas:
- How to prevent a complaint
- Dealing with complaints effectively whilst not accepting liability
- Making sure that your processes for dealing with complaints don’t fall outside of the NHER’s scheme rules
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Effective Writing for Energy Assessors
Why clear writing is important.
Suitable for
All members.
The course includes some examples of good and bad practice and covers useful tips for writing better English – including good spelling and punctuation. This course includes sound and requires headphones or speakers.
CPD Hours: 1 hour
The course costs £15+VAT for NHER/SAVA members. For non-members, it is £20+VAT.
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Leadership Skills
Understanding leadership styles.
Suitable for
All members.
This CPD course will help you understand leadership styles, leadership qualities and how to create a vision for your team. You will also learn key delegation and motivational skills as a leader. This course is provided by mediacorp.
CPD Hours: 1 hour 50 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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VAT
An introduction to VAT.
Suitable for
All members
This module covers:
- What is VAT
- Who charges it
- Should you seek VAT registration?
- Different accounting schemes
- The process of registration
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Time Management
An overview of time management techniques.
Suitable for
All members.
This CPD course will help you identify strategies for effective and efficient time management, covering task prioritisation and how to identify and deal with stress. This course is provided by mediacorp.
CPD Hours: 1 hour 15 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Telephone Techniques
An overview of best practice when dealing with customers over the phone.
Suitable for
All members.
This CPD course gives an overview of how to deal with customers' needs over the phone, including handling complaints and dealing with difficult customers. You will also learn the importance of telephone techniques and how to provide customers with a quality service. This course is provided by mediacorp.
CPD Hours: 2 hours 5 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Team Building
An overview of working in a team.
Suitable for
All members.
This CPD course gives an overview of the important components of good team work and how to build an effective team. It also covers identification and dealing with conflict. This course is provided by mediacorp.
CPD Hours: 1 hour 20 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Small Businesses
An introduction to sole traders and partnerships.
Suitable for
All members
In this module you will understand:
- The different ways to go into business on your own
- The advantages and disadvantages of setting up a small business
- How to set up a small business
NB: The CPD does not cover how to set up a limited company, it covers how to become a sole trader and partnerships.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Sales & Selling
An overview of sales management and methods.
Suitable for
All members
This course covers:
- What selling is
- How it relates to an organisation's strategy
- How a sales strategy can be implemented
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Presentation Skills
Develop your presentation skills.
Suitable for
All members.
This CPD course will help you in preparation of delivering presentations, using appropriate visual aid and how to develop skills of interacting with your target audience. This course is provided by mediacorp.
CPD Hours: 2 hours 20 minutes
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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PC Maintenance for Windows XP Users
The PC Maintenance CPD course is aimed at helping you to effectively ensure that your computer is kept organised, efficient and safe from viruses.
Suitable for
All members
Have you ever wanted to know how to reduce your chances of getting a virus or even the various ways to back up your important data? If so, then this is for you.
CPD Hours: 3 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Marketing Management and Methods
An introduction to marketing.
Suitable for
All members
What marketing is, and how it relates to an organisation's strategy, how a marketing strategy can be implemented.
CPD Hours: 1.5 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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Cash Flow Forecasting
A basic course in forecasting cash flow.
Suitable for
All members, particularly those self-employed or working in small businesses.
An essential course for any single trader or small business owner the course covers the vital importance of managing cash flow effectively. You will be given practical examples of how to construct a cash flow forecast and how an assessor might use them.
CPD Hours: 2 hours
The course costs £25+VAT for NHER/SAVA members. For non-members, it is £35+VAT.
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